Companies are expected to identify struggling customers and offer them reassuranceCoronavirus – latest updatesSee all our coronavirus coverageBritain’s energy suppliers are continuing to use debt collectors to chase unpaid bills after promising to help households during the coronavirus pandemic by offering payment plans to struggling customers.Under an agreement with the government, energy suppliers are expected to identify customers who might be in financial distress and offer to reassess, reduce or pause bill payments to help “reassure” homes during the coronavirus lockdown. Continue reading…
Via: UK energy firms using debt collectors despite coronavirus agreement
Categories: English News