Paul Pester, the CEO of TSB, is being hauled back to parliament to answer questions about its botched IT migrationLatest: FCA says TSB has experienced over 10,000 fraud incidentsSummary: Why is TSB facing MPs today?TSB CEO Paul Pester to testify his afternoonFCA has launched investigation into IT meltdownFull story: TSB chief receives stinging rebuke from City watchdogMPs ‘deeply concerned’ about TSB’s communications 2.55pm BST Question: where are we in timeline for having a coherent plan for the recovery of services?Sutherland says there is a rolling fortnight forward plan for fixing faults in IT, but we haven’t seen a plan for getting back to where we were before migration. 2.52pm BST Question: does TSB understand the problems, and have the root causes been found?Bailey says the understanding of the problem has evolved over time. It is still evolving, I do not regard that as particularly negligent. Continue reading…
Via: TSB suffers 10,000 fraud incidents since IT meltdown – business live

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