Retailer forced to pay out after woman suffers fractured ankle in Taunton storeWH Smith, the retailer, has been fined more than £300,000 after a customer fell through a trapdoor into a basement in one of its stores.The 64-year-old woman suffered life-changing injuries after falling about three metres (9.8ft) while browsing birthday cards in 2014 and was reported to have had to undergo three operations. Continue reading…
Via: WH Smith fined £337,500 after customer, 64, falls through trapdoor

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